Broadband woes

[Bigkopman]

My current speed according to my phone.

[Hendo]

Dear Lord.

[Bigkopman]

Nah, too busy with your Mum.

[Jimboxy]

Called up today to cancel our Sky package. We currently just pay for line rental and we get broadband, phone and entertainment package (including 'box sets'), which is going up to £65 a month from October.

 

I was planing on switching to Virgin fiber with no tv, however Sky have offered us unlimited fiber, same tv package and line rental for £37 a month. I thought that seemed pretty good. As much as I hate Murdoch, the Sky tv service is pretty awesome so I would quite like to keep it. 

 

Anyone ne got any experience of Sky fiber, or do you think it sounds like a decent deal?

[retroed]

I left BT earlier in the year and moved to Sky, due to BT increasing their costs. Always said I'd stay away from Sky on principle, but they were the best I could find at the time and I got £75 cashback on Quidco. 

 

I'm on their basic fibre package, not the superfast one but it's good enough. Router only does 2.4GhZ and not 5 but it's no big deal. No drops or reductions in speed that I've noticed. 

 

I have unlimited fibre broadband, line rental and anytime calls for £36 p/m. No TV. 

[Jimboxy]

@retroed what speeds do you get on standard fiber?

[retroed]

@Jimbo Xiii It's advertised as being up to 38Mb. It's normally around 25-30 for me, and 10 up.

[DisturbedSwan]

Blimey these are good deals! We pay £92 for Sky TV alone, then £64 for BT fibre + BT Sport + phone line & unlimited calls, looks like we need to consolidate that shit.

 

Also, I hope you don't teach English spelling fibre that way Jim, tut tut. 

[ThreeFour]

Usual thing with any big company is shop around and threaten to cancel for better deals when it comes to renewal.

 

I'm too lazy, but I know I need to get better deals on my own service subscriptions 

[Jimboxy]

My bro-in-law who works for Currys managed to get us a new sky deal. 

 

Sky Q 1 TB box & Sky Q broadband hub

 

Box sets package (most channels apart from films and sport) including HD channels

 

Unlimited fiber broadband

 

unlimited evening and weekend calls

 

line rental

 

£22 a month 

[DisturbedSwan]

That is absolutely insane Jim, we pay £12 a month for Sky Q alone  (although we do have sports and films too).

[radiofloyd]

I have the opposite of broadband woes. Got my wifi installed in my apartment today.

 

 

I had sub 1mb broadband in Ireland for the last six years.

 

[Jimboxy]

Finally our internet is live. Openreach had to come out and put a new master socket in for us (inbuilt filter, fancy). It's quite a leap from our 2-5mb connection we had at the flat. 

 

For some reason the Sky Q router won't play nicely with my net plugs so everything is running wirelessly for the time being. 

[Jimboxy]

Plugged the net plugs back in again. They seem to be working ok at the moment. I think it's because I was setting the Sky Q box to also be a wireless extender (one of the options it gives you when you plug it in via Ethernet) which according to the internet doesn't work properly yet. Now getting 32mb downloads on PS4. What used to take three days to download is currently coming down in about 40 mins. 

[Craymen Edge]

Not a broadband woe: The speed of the broadband package I'm on got upgraded from 100Mbps to 150, although for some reason I seem to be getting even higher speeds than that.

 

Can't complain.

[Hendo]

Ok, I got a proper broadband woe for you. Hopefully someone will have a good solution. Hold tight, it may get long and complicated.

 

So for months everything's been fine.

TV downstairs has a TV box that is plugged directly into the router. 3 phones connected wirelessly, couple of iPads and my PS4.

 

Last week internet starts going shit and I can hear her indoors and her bloke talking about resetting the router. This doesn't fix it and my PS4 hasn't connected since then.

 

I initially suspected he had bumped me off the router as my phone is connecting but I had a chat with them and now everything still connects bar my console and his phone. Her phone and iPad connects, my phone connects. He can stand right next to the router and nothing.

 

There's a few possibilities here.

 

The BT maintenance page says there are problems in my area but surely wireless should not be affected? And only some of the wireless things?

The dogs (little angels that they are) have knocked the router off the stand a few times so it's possible they could have damaged it, but again, why only some things not connecting?

 

I'm considering buying a wireless booster anyway but I don't know if it's a BT issue or router issue.

 

The other problem is that the numpty who pays for it has only online billing and when he tried to ring up to inquire about it, he couldn't remember his security answer. So we might actually be fucked.

[Jimboxy]

If something is connected to the router via Ethernet does it get net access? 

 

If so so you could get some home plugs and plug on in next to the router, one in your room and you'll have a wired connection. If you get yourself a wireless mini hub you can then have you own private wireless network (you can even hide the ssid so your housemates won't even see it. 

 

It sounds like the wireless in your router is knackered and you live with idiots. Can't they reset the security password with his other info or has he forgotten when he was born and where?

 

Home plugs from Amazon

 

Wireless mini hub

[Hendo]

Yeah, their TV box is plugged straight in. 

Not really practical for me to lug console and TV downstairs to try plugging it in as the router is in the hall.

 

Would I need the wireless hub or just get away with the plugs?

[Jimboxy]

The plugs will give you a single wired connection upstairs. You don't need the other bit if you don't want. 

[Hendo]

Cool, bought the plugs and an extra cable.